Common queries answered
Frequently asked Questions
Once your order is dispatched, we aim to deliver your order within 7 working days.
You can return faulty or damaged goods within 7 days of receipt. You must report any damage to us within 24 hours of delivery.
Once an order is placed, we are not able to amend a delivery address. Sorry!
Yes, you can track your order via the tracking link in the dispatch confirmation email we send you.
Please fill in the form on this page or email us at hello@hausofnest.co.uk
Please contact as soon as possible.
Currently, we only ship to UK.
Not necessarily. This depends on the item you ordered.